Our Staff

Tara Crotts, HIS #1178A01

Tara Crotts, HIS #1178A01

Hearing Instrument Specialist

Tara Crotts is a Hearing Instrument Specialist. Tara is originally from Morganton, NC and moved to Hickory, NC in 2010. Tara attended Wingate University and Appalachian State and started working at Best Value Hearing Care Center in 2020 where she first began working in the hearing industry. Tara was drawn to the profession because she wanted to help others have a better quality of life.

What Tara loves most about saving hearing lives is speaking with patients about their improved relationships with family and friends after receiving amplification. Tara strives to meet each person’s needs and make genuine connections in her everyday work with patients. She wants every patient to feel important.

Outside of saving hearing lives, Tara loves hobbies such as hiking, running, and taking on new adventures with her three children.

Jessica Bruns, PSC

Jessica Bruns, PSC

Patient Service Coordinator

Jessica Bruns is a Patient Service Coordinator. Jessica is originally from Valdese, North Carolina and moved to Morganton, North Carolina in 2014. Jessica attended Draughn High School and Western Piedmont Community College. Jessica started working at Best Value Hearing Care Centers in May 2020. Jessica began working in the hearing industry in 2020 and was drawn to the profession because she was looking for a Job where she could help people and what obtained to my Business Administration associates degree.

What Jessica loves most about saving hearing lives is talking to the clients and learning more about them. Jessica strives making a patient’s day better, focuses on getting daily tasks done and works on keeping the office running smoothly.

Outside of saving hearing lives, Jessica loves hobbies such as taking walking on the greenway, playing with her dogs and making shirts on her cricut.

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Customer Reviews

Tara was/is a true professional. She pays close attention to detail and was very knowledgeable about all aspects of the job. It was a pleasant transaction dealing with her. She is an asset to your organization. I will highly recommend her to all my friends and relatives.

Don Peach Sr, on Google

They got me in asap and addressed the problem. Action set to fix. They are awesome!!

Bronwyn Breland, on Google

Tara was so very understanding and worked with me until everything was working as it should be.

Doreen Caudill, on Google

I have found the staff at the Morganton Center to be efficient, knowledgeable, attentive to detail and personable. I highly recommend them.

Sanford Yoder, on Google

I was impressed with the thorough ear examination in testing my hearing. The staff was polite and were very helpful in filling out the paperwork and In making sure all my questions were answered. Looking forward to receiving the hearing aids on the next visit and to be able to...

John Martino, on Google

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